Shipping policy

Shipping

Once you have made a purchase, your order will be dispatched to you within 1-5 working days. If you place an order for any of the artwork prints, the dispatch time is between 5 - 14 working days and will be notified via email if this is to be extended by any means.

Artwork and ceramic pieces are unable to be shipped together therefore separate shipping costs will be charged.

You will be provided with a tracking number as soon as your order has been shipped via the email address you provided during the checkout process.

International shipping is not currently available at this time but please don’t hesitate to send me an email if this is something you are interested in.

Delayed Deliveries

On the rare occasion that a parcel becomes lost, venturing among the postal abyss, please understand that we are just as anxious as you are for your purchases to arrive with you as quickly and safely as possible. We will make sure that we do everything from our end to locate any missing parcels. If however, the postal service deems it lost we will happily send you a replacement (if we have one) free of charge. If there is no suitable replacement item we will happily refund you the cost of your order plus any incurred postage costs.

Please note for an item to be declared officially lost, it can take up to 60 days from the date our postal service starts their investigation and they will require an official non-delivery declaration from you.